HVAC scheduling software for small heating and cooling teams.

Patcher starts at $29 a month for 1–2 people, and three people running calls are on the next plan up. The price goes by how many techs take appointments, up to ten, never by features: estimates, online booking, travel-aware times and cancellation filling come with every plan. Whoever only answers the phone doesn’t count. Try it free for 14 days.

Quickly. Work down your customer list, pick the tune-up service and take a suggested time for each one. Suggested times leave room for the drive and each tech’s hours, so a day of tune-ups fits together. You can also share your booking page and let customers pick their own tune-up time.

In the customer notes. Write the furnace and condenser age, tonnage, filter size and anything a tech should know, like where the condenser sits. Notes for one visit, such as a dirty coil or a part to order, go on the appointment, so the next tech sees both.

Yes. Set diagnostic calls to come in as requests, and ask what you need first: up to 12 questions per service, like “Is it heating, cooling or both?” or “How old is the system?”. You review the request and schedule it, and a confirmation text goes out when a customer books online.

Customers already booked later whose visit fits: the same length or shorter, with a tech who’s free then and a drive that works before and after, so an hour-long opening goes to tune-ups, not installs. You choose who gets asked and in what order. Everyone keeps their current appointment until someone accepts, and the next person you approved is asked if someone says no.