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Nail salon scheduling that knows a set from a fill.

Patcher is simple scheduling software for small nail salons: a column for each tech, sets, fills and pedicures booked at their own length with cleanup built in, and cancellations filled from clients booked later. It’s $29 a month for 1–2 people.

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Nail technician applying polish at a tidy manicure station.
An example day

A Friday at a three-tech nail salon.

Each tech has a column, and sets, fills and pedicures run their own lengths with a 15-minute cleanup after each. Then Linh’s 11:45 fill cancels.

Lotus Lane Nails · Friday

Cancellation filling

Linh’s 11:45 cancelled. Here’s how it got filled.

  1. A customer cancels

    Kayla calls at 9 to cancel her 11:45 acrylic fill with Linh. That leaves 45 minutes plus the 15-minute cleanup: room for a fill, not a 90-minute full set.

    11:45–12:45 with Linh Open

  2. Patcher finds who fits

    Customers booked later who fit the opening, closest fit first.

    • Erin Cho · Acrylic fill, 45 min + cleanup

      Booked next Thursday 3:00 with Linh

      • Same length: 45 min + 15 cleanup
      • Linh is free at 11:45

    • Beth Sato · Gel manicure, 45 min + cleanup

      Booked Saturday 10:00 with Linh

      • Same length: 45 min + 15 cleanup
      • Linh is free at 11:45

  3. You approve who gets asked

    You see who’s on the list and choose who gets asked: Erin first, since her fill is coming due, then Beth. Nothing is sent before you approve.

  4. Erin Cho accepts

    Erin gets one text, sees next Thursday 3:00 next to today at 11:45 and taps Accept. Beth is never texted.

  5. The schedule updates

    Erin’s fill moves to 11:45 with Linh, cleanup still ends before lunch, and next Thursday 3:00 opens up for another client.

    11:45–12:45 with Linh · Erin Cho Filled

    next Thursday 3:00 with Linh Open for someone else

You stay in control

  • Nothing goes out until you approve.
  • Offers go out one at a time. Unanswered ones close on their own.
  • The customer chooses: the earlier time or theirs.
  • Outreach stops once someone accepts.
  • Pause it anytime with one switch.
  • Customers can reply STOP to opt out.

See how cancellation filling works

How it works

How does Patcher work for nail salons?

Here’s how a nail salon keeps several techs, every set and every fill on one schedule in Patcher.

  1. 01

    Price your menu with cleanup built in

    Add manicures, pedicures, gel, dip, acrylic sets, fills and nail art with their price and length, plus a buffer after each for cleaning the station. Suggested times leave that buffer free, so the next client never waits on a dirty bowl.

  2. 02

    Keep shapes and colors on the client

    Put favorite shapes, lengths and colors, plus anything to avoid, in the client’s notes. Whichever tech has her, the note is on the appointment.

  3. 03

    Book the fill before the set dries

    Fills come due every two or three weeks. While she’s choosing a color, book the fill with her tech at a time that fits, so it’s on the books before she walks out.

What’s included

Does Patcher do what nail salons need?

Every plan includes every feature.

Can clients book a manicure or a fill online? Yes
Clients pick a service and a time. Fills book instantly; custom nail art sets come in as requests. How online booking works
Does it send automatic appointment reminders? Yes
Reminder texts go out before each appointment, plus confirmations for online bookings.
Can I rebook fills every two or three weeks? Yes
Book a repeating appointment once and each client’s fills stay on the schedule.
Can I see all my techs’ stations at once? Yes
One calendar with a column for each tech, their openings and blocked time like lunch.
Will it stop me putting two clients on one tech? Yes
Every time is checked against the day before it saves. If you mean to overlap, Patcher asks first. How booking works
If a client cancels her fill, can someone else take the time? Yes
Customers booked later are lined up for the opening. You approve, and they’re texted one at a time. How cancellation filling works
Can I see the next client on my phone? Yes
Patcher works in your phone’s browser, with a day view made for a small screen.
Can I switch from a paper book at the front desk? Yes
Setup and switching help is free. Your subscription is priced separately. How switching works
Good fit

Who Patcher suits best.

  • Nail salons with two to ten techs, each with their own station.
  • Salons booking polish changes and two-hour sets on the same day.
  • Techs whose regulars come back for fills every two or three weeks.

  • Coming from paper or another system?

    Setup and switching help is free. We agree what comes over, then handle the transfer. See how switching works

  • More than ten people taking appointments?

    Let’s talk it through first. Book a call

Pricing

How much does Patcher cost for nail salons?

One price for your team, by how many people take appointments. Count the techs who take appointments: a salon with three to six techs sits on the middle plan, and a front desk person who only books doesn’t count.

  • 1–2 people

    $29 /month

    Total for your team

  • 3–6 people

    $79 /month

    Total for your team

  • 7–10 people

    $149 /month

    Total for your team

Every feature. Every plan. Free to try for 14 days.

Monthly billing. Cancel anytime.

See everything every plan includes

Questions nail salons ask about Patcher

How much is it for a salon with three or four techs?

Patcher is $29 a month for 1–2 people taking appointments, and a salon with three to six techs is on the middle plan. The price is for the whole team, not each booking, and every plan has every feature. It’s free to try for 14 days with nothing to install on the salon’s tablet or your phone.

Does the cleanup time between clients get blocked?

Yes. Give each service a buffer after it, like 15 minutes to clean the station, and suggested times leave that buffer free. A 45-minute fill takes an hour of the tech’s day and a 90-minute full set takes an hour and 45 minutes, so the next client sits down at a clean station on time.

Can clients book online and answer a few questions first?

Yes. Each service on your booking page can ask up to 12 questions, like “Do you need a soak-off?” or “Which shape would you like?”. Simple services book instantly, and bridal or custom art sets can come in as requests, so you can talk through the design before you schedule it.

If a client cancels her fill, who gets offered the time?

Clients already booked later whose service fits it, cleanup included: the same length or shorter, with a tech who’s free then. You choose who gets asked and in what order. Everyone keeps her current appointment until someone accepts, and a client who says no keeps hers while the next person you approved is asked.

Can I move my nail salon off a paper appointment book?

Yes, and the setup and switching help is free. We help you set up your techs, menu and hours and agree which clients and upcoming appointments come over from the book or your old system, then handle the transfer. Your subscription is priced separately.

More for nail salons

  • Cancellation filling

    Offer a cancelled time to customers booked later, after you approve the lineup.

  • Online booking

    A booking page where customers pick a service and an open time.

  • Appointment scheduling

    Book a caller into a time that fits before you hang up.

  • Hair salons

    For salons with a few stylists: a column each, true service lengths, formula notes and filled cancellations.

  • Spas & estheticians

    For small spas and estheticians: intake questions when clients book, consult requests and a column per provider.

  • Barbershops

    For shops with a few chairs: quick cuts back to back, walk-in time held open, and booking from your Instagram link.

See Patcher for other businesses

See Patcher with a sample business.

Try the live demo, no signup required, or set up your own day.

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